Online Holter Transmission Overview - Your ALBA Digital Holter uses a standard SD or CF flash card.When you insert your flash card in a properly installed card reader and look at the files on that card, you will notice there is only one file on each Holter card called “flash.dat”.The concept of online Holter transmission is to get us this file (the 24-hour recording), and also the patient demographics and other important information.We use a file transfer company called HIGHTAIL for this file transfer.Please note that the Holter file is too large to email, and this is why we need to use this "Drop Box".
Please note - There are two ways to get us this data. One is to use this online transmission. The other way is to physically mail us the card. This online version is pretty straightforward if you have a good internet connection and a bit of computer saavy. Every computer and Internet system is a little different, and we cannot provide extensive tech support for every situation. If you have a problem, you are free to call us, but if we determine that our system is working correctly, you will probably be directed to send in your card.
Regarding Payment – We now use a company called Square to hold our credit cards on file, and to charge the cards. If we have your credit card and CCV in the new Square system, you will receive a paid invoice from Square, and the report will be an attachment to the invoice. If we do not yet have your card and CCV in the new system, you will receive an invoice to pay online. After paying online, we recommend that you click the button that authorizes Square to keep your credit card on file. After you pay the invoice, we will send you a paid invoice with the report attached.
You will see a message that says “Drag files here to share or pick from your computer.”
You can “drag” the flash.dat file from your Holter chip to the box, or you can click “computer” to open a browser. With the browser, find your flash drive (e: or f: or similar) and then choose the file recorded on it (flash.dat).
Enter your Full Name
Enter your Email (this is where your report will be emailed to)
Enter Message= Your Name, Dog's Name, Gender, Age, Breed, and any notes you want to tell us about the recording period. PLEASE NOTE: It is very important to enter in all of this information. If you do not enter Your Name, Dog's Name, Gender, Age and Breed, there will be a delay in getting your report.
Click “Send”. The file will then be sent over to us in a matter of minutes.
Please note: Do not erase the flash card using “My Computer” or “Windows Explorer”.If the flash.dat file is not present, the Holter will not function.Leave your card full.The next time you are hooking up another patient, insert the card, and the Holter will prompt you to erase the card.